Payment policy
At Lumore London, we offer a range of secure and convenient payment methods. The options available may vary depending on your location and the payment services supported in your region. We encourage customers to review which payment methods are available to them at checkout.
Available Payment Methods
We currently support the following payment options for our London-based store:
- Credit Card (Visa, Mastercard, American Express)
- Maestro
- Shop Pay
- Apple Pay
- Google Pay
Note: Certain payment options may depend on availability in your country or region.
Security
All transactions are processed through a secure SSL-encrypted connection.
Your payment details are never stored on our servers or shared with third parties beyond what is necessary to complete your order.
This ensures that your information remains protected at all times.
Payment Processing
Orders are processed only after payment has been successfully completed.
If a payment is declined or incomplete, the order cannot be confirmed.
You will receive an email notification once your payment has been accepted and your order is being prepared.
Refunds
If you are eligible for a refund — for example, after an approved return — the refunded amount will be issued within 14 days of receiving the returned item.
Please note that processing times may vary depending on your bank or payment provider.
Contact
If you have any questions regarding payments, feel free to reach out to us at:
📧 info@lumore-london.com